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FlowerCiti.com Reviews and Rating   
Send fresh flowers, flowers bouquets, cakes, dry fruits and gifts basket, chocolates all over India
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flowers, cake, teddy and chocolates     (By Rakesh Arora on 2/14/2014 8:50:40 AM)
My experience with them was not good. Pros: 1. They do deliver (although not on time). Yes, thats a pro in today's world as many sites dont even deliver. 2. Might pick up your phone (but only once or twice). Many other sites dont even pick up the phone. Cons: 1. Gross substitution of products. I mean you can not substitute Ferraro Rocher with Dairy Milk. They are by no means comparable. And you charge $25 for that fist sized teddy meant to be hanged in cars? You gotta be kidding me. 2. Not punctual. They gave me the commitment of a delivery time of 7:30 am. But they delivered at 9:30 am. And then on questioning you tell me we havnt charged you extra for early morning delivery. 3. Not so good customer care. One example I already gave, committing a time of delivery and then telling you that we havnt charged anything extra for early morning delivery. Another example, I called at their number at 7:30 am in the morning. The guy tells me that he ll check and let me know. But he doesnt call for another 15 minutes. What am I supposed to do? Just keep waiting? I called again. Got the same reply. Still no response from their side. This time he stops picking up my fone and guess what, he even disconnects it twice (maybe because I was a bit too polite to him till that time). Lastly he picks up my phone and tells me that how can i check the status when you are calling me again and again (that is when I called him only twice in last 30 minutes). And of course about no extra money being cha
 


 
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